FAQ's

Q: What types of bridal veils do you offer?
A: We offer a wide range of bridal veils to suit various styles and preferences. Our collection includes classic cathedral-length veils, romantic fingertip-length veils with lace trims, modern pearl-studded designs, and much more

Q: Can I customize my veil?
A: Absolutely! We understand the importance of personalization. Our veils can be customized to suit your specific preferences. You can choose the length, style and colour you desire. We also offer a custom made service in case you can't find the specific veil you are looking for on our catalogue page. Our goal is to make your veil uniquely yours.

Q: How do I determine the right veil length for my dress?
A: Choosing the right veil length depends on your wedding dress and personal style. As a general guideline, cathedral-length veils create a dramatic and grand look, while fingertip-length veils offer a more romantic and traditional feel and the short length is perfect for a more relaxed feel.

Q: How far in advance should I order my veil?
A: Our lead time is 2 - 3 weeks, however we do recommend ordering your veil at least one month before your wedding date. This allows enough time for production and any customization you may desire. This also assures you will receive your veil in time to try on with your wedding gown before your big day. However, if you have a specific deadline, please contact us, and we'll do our best to accommodate your needs.

Q: What is your return policy?
A: We want you to be happy with your veil. If you're not satisfied, please refer to our Returns and Refunds Policy for detailed information on how to initiate a return or exchange.

Q: Can I try on veils before making a purchase?
A: As an online shop, we do not offer the option to try on veils before making a purchase. We operate solely online and do not have a physical location or brick-and-mortar store where you can try on our veils. However, we provide detailed product descriptions, images, and measurements to help you make an informed decision. Our team is also available to assist with any questions you may have about our veils.

Q: Can I cancel or modify my order?
A: We understand that plans may change. If you need to cancel or modify your order, please contact us as soon as possible, and we'll do our best to accommodate your request, based on the order's status.

If you have any further questions or need more information, please don't hesitate to contact us on info@bridalveils.co.za or 076 870 6625. We are here to assist you in any way we can to ensure your bridal veil journey is a joyful and memorable one.