Shipping policy

At Bridal Veils, we are dedicated to providing you with a seamless and enjoyable shopping experience, including prompt and reliable shipping for your bridal veils. Please read our Shipping Policy to understand how we handle shipping and delivery of our products:

  • Order Processing:

After you place an order for your bridal veil, we begin the processing stage. Please note that our veils are often made-to-order or handcrafted with attention to detail, which may require some production time. The estimated processing time will be mentioned on the product page or during the checkout process.

  • Shipping Methods and Times:

We use courier guy or Aramex to ship our orders, as we find them the most reliable and cost effective.
Please be aware that shipping times may vary depending on your location and other external factors beyond our control. While we strive to ensure timely delivery, we cannot guarantee exact delivery dates.

  • Shipping Costs:

The shipping cost will be calculated based on your location and the weight or dimensions of the package. The shipping cost will be displayed during the checkout process before you complete your purchase.

  • Tracking Information:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and receive real-time updates on its status.

  • Shipping Locations:

We offer shipping to various locations nation wide. Please check during the checkout process if we deliver to your specific location.

  • Customs and Duties:

For international orders, please be aware that your shipment may be subject to customs duties, taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the recipient, and we recommend checking with your local customs office for more information on potential customs fees.

  • Shipping Delays:


While we make every effort to ensure timely delivery, some situations, such as customs delays, natural disasters, or unforeseen circumstances, may cause shipping delays. We appreciate your understanding in such situations and will do our best to assist you.



If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us on info@bridalveils.co.za or 076 870 6625. Your satisfaction is important to us, and we are here to assist you throughout the shipping process and beyond. Thank you for choosing Bridal Veils for your special day!